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Fire and Smoke Damage

What You Need To Know About Fire & Smoke Damage in Connecticut

When your home of business is affected by fire and/or smoke damage the emotional toll can be immense. The very first thing you need to know is that you are not alone. Professional Restoration Systems has crews available to help you every step of the way. As you navigate through this emotional and stressful time we are just a quick phone call away. You can always reach Professional Restoration Systems at (203) 881-9511.

When a fire or smoke damage loss takes place it is important to work quickly to minimize secondary damage to your home or business property and ensure the property is structurally safe for you and your family.

Professional Restoration Systems has experienced fire restoration representatives who will help address all of your restoration needs after experiencing a fire. Fire restoration often includes dealing with water damage to walls, upholstery, draperies and carpets.

If you are in New Haven or Fairfield County –  Professional Restoration Systems will be there within 90 minutes of your call!

FireDamage_D-300x199Ok, now that you have all of that you have fire and smoke damage professionals en route, you should contact your insurance agent or adjuster to inform them of the loss and to let them know that you have already hired a professional fire damage restoration firm, Professional Restoration Systems, to take care of the fire and smoke damage as well as the structural drying that might be needed.  We will work directly with your insurance company and take care of all of the paperwork necessary to move your claim along swiftly.

What You Can Expect When Professional Restoration Systems Arrives?

The very first thing that you should expect is that you will have a clean-cut and uniformed Restoration Specialist coming to your door.  He/she will walk you through the damaged areas and let you know our first stage of attack.  Our Restoration Specialist will then begin the fire and smoke remediation process.

You can also expect that during the initial stages of work that Professional Restoration Systems will have a packet of information that we will need to go over with you, the homeowner.  There will be various forms that we will need to complete together and informational materials that we will provide you with so you have a full understanding of what is going on with the process.

Throughout the process we will be documenting your home and the damage caused by the fire/smoke disaster.  It is very important to thoroughly document your entire home so our Restoration Specialist may ask to see areas of your home that were not directly affected by the fire and smoke damage to ensure that secondary damage has not occurred.  This is completely for your protection.  We want to make sure that when we leave your home is restored to pre-loss condition. And when we are done with the work you will get a full copy of the report for your records.

Finally, expect to be thoroughly satisfied at the conclusion of your loss.  If at anytime during the process you are finding that you are not completely satisfied or you have some burning questions please do not ever hesitate to contact one of our owners.  Amy Bloxam-Prihoda can be reached directly at (203) 410-1294 and Curtis Bloxam can be reached directly at (203) 410-5444.
Our number one goal is to have you, our client, absolutely thrilled with the work that our company does for you.

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